Returns & Exchanges

At BulbAmerica, we strive to ensure your lighting projects are a success by offering a flexible 30-day return policy for all unused and resalable products. If you are not completely satisfied with your purchase, our streamlined process makes it easy to request an exchange or a full refund.

1

Request an RMA

Log into your account or contact our customer service team to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

2

Pack Securely

Place the items in their original manufacturer packaging and secure them inside a sturdy shipping box with adequate padding to prevent breakage during transit.

3

Label and Ship

Clearly write your RMA number on the outside of the shipping box and send the package to our designated returns center using a trackable shipping method.

4

Inspection and Refund

Once our warehouse receives and inspects the returned bulbs, we will process your refund or ship your replacement items within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing